Accessibility Statement

Last Updated: November 3, 2025

Our Commitment

MetroWire is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: Full keyboard accessibility for navigating through the website
• Screen Reader Support: Semantic HTML and ARIA labels for screen reader compatibility
• Color Contrast: Sufficient color contrast ratios for text readability
• Dark Mode: Optional dark mode theme to reduce eye strain
• Responsive Design: Content adapts to different screen sizes and devices
• Clear Navigation: Consistent and logical navigation structure
• Alt Text: Descriptive alternative text for images
• Readable Fonts: Clear, legible typography with adjustable text sizes

Known Limitations

While we strive for full accessibility, we acknowledge that some limitations may exist:

• Some third-party embedded content may not be fully accessible
• Older articles may not meet current accessibility standards
• Some multimedia content may lack captions or transcripts

We are actively working to address these limitations and improve accessibility across all content.

Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Alternative input devices

Browser Accessibility Features

You can enhance your experience using built-in browser features:

• Text Size: Use browser zoom (Ctrl/Cmd + or -) to increase or decrease text size
• High Contrast: Enable high contrast mode in your operating system settings
• Keyboard Shortcuts: Use Tab to navigate, Enter to select, and Escape to close modals

Feedback and Contact

We welcome feedback on the accessibility of MetroWire. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: [email protected]
• We aim to respond to accessibility feedback within 3-5 business days

Continuous Improvement

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits of our website
• Test with assistive technologies
• Train our team on accessibility best practices
• Update content to meet current standards
• Incorporate user feedback into improvements

Third-Party Content

Some content on our website may be provided by third parties. While we encourage our partners to maintain accessibility standards, we cannot guarantee the accessibility of all third-party content.

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint with the appropriate regulatory authority in your jurisdiction.